1. Introduction
Welcome to TIARA 3D (“Company”, “we”, “our”, or “us”). We are committed to protecting your personal data and respecting your privacy in compliance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our 3D printing services, website, or interact with us.
2. Information We Collect
We may collect the following categories of information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Company details (if applicable)
b. Technical & Usage Data
- IP address
- Browser type and device information
- Website usage data (via cookies and analytics tools)
c. Design & File Data
- 3D design files uploaded for printing
- Technical specifications and project details
3. How We Use Your Information
We use your information to:
- Provide and manage 3D printing services
- Process orders and payments
- Communicate updates, quotes, and delivery information
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
4. Legal Basis for Processing
We process your data based on:
- Your consent
- Performance of a contract (service delivery)
- Compliance with legal obligations
- Legitimate business interests
5. Data Sharing and Disclosure
We may share your information with:
- Payment processors and logistics partners
- Cloud storage and IT service providers
- Legal authorities when required by law
We do not sell your personal data to third parties.
6. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
7. Data Security
We implement reasonable technical and organizational measures to protect your data, including:
- Secure servers and encryption
- Access controls
- Confidential handling of 3D design files
However, no method of transmission over the internet is 100% secure.
8. Your Rights
Under applicable Indian laws, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Withdraw consent
- Request data deletion (subject to legal obligations)
- Grievance redressal
To exercise your rights, contact us at: theindian3dprinter@gmail.com
9. Cookies and Tracking Technologies
We use cookies to:
- Enhance user experience
- Analyze website traffic
- Remember user preferences
You can manage cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
12. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
TIARA 3D
28/183 Chaithanya Parlikad po Wadakkanchery Thrissur, Kerala – 680623
theindian3dprinter@gmail.com
6282 39 46 36
By using our services, you agree to the terms of this Privacy Policy.